JCB Hydrogels is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information.
JCB Hydrogels is operated by QXE Industries Limited. QXE Industries Limited is the lead data controller in respect of personal data processed under this policy. QXE Industries Limited’s company number is 10085815 and registered address is QXE Industries Ltd, PO Box 100, Moreton-in-Marsh, GL56 0AN.
This policy applies to any personal information provided by you through the JCB Hydrogels website (www.jcb-hydrogels.com).
JCB Hydrogels collects personal information about you to inform you about, and provide you with, JCB Hydrogels products or services, to deal with any enquiries you may have about them and to improve and develop these for the future.
JCB Hydrogels collects the following types of personal information about you:
For detailed information on the cookies we use and the purposes for which we use them see the Cookies Policy.
JCB Hydrogels receives this personal information about you:
JCB Hydrogels uses this personal information about you:
JCB Hydrogels and its third party service providers (eg, marketing fulfilment agencies) may contact you by post, telephone, email and/or text message, unless you have told us not to or have registered with the telephone or post preference services.
JCB Hydrogels will provide your personal information to:
All personal information we have about you is stored on secure servers operated by JCB Hydrogels or its third party service providers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. JCB Hydrogels ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.
Your personal information may be transferred to JCB Hydrogels offices operating in countries outside the European Economic Area (EEA) or may be processed by JCB Hydrogels’s third party service providers based or operating outside the EEA. JCB Hydrogels will use appropriate safeguards to ensure that your personal data is treated securely and in accordance the Data Protection legislation in connection to such transfers or processing of your personal data outside the EEA.
Your personal information will be held in JCB Hydrogels’ customer relationship management systems for an indefinite period to manage our relationship with you. JCB Hydrogels will carry out periodic data cleanses of this information to ensure that it is up to date and accurate.
You have the following rights in connection with your personal information processed by JCB Hydrogels:
You have the right at any time to withdraw consent to receiving marketing from JCB Hydrogels and/or to amend the delivery method we use. To manage your rights and delivery preferences please follow the instructions in our marketing communications, enquiry forms or write to us at:
Post: JCB Hydrogels, PO Box 100, Moreton-in-Marsh, GL56 0AN
You can also exercise any of these rights at any time by contacting us using the contact details provided below.
If you are concerned or have questions about how JCB Hydrogels handles your personal data please contact us and we will do our best to assist you.
Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed via the ICO website.